1. Introduction
1.1. This Privacy Policy (“Policy”) describes how Tattva Design Lab India Private Limited (“the Company,” “we,” “us,” or “our”) collects, uses, and protects the personal information of users (“you” or “your”) when you use the “It’s a Match” mobile application (“the App”).
1.2. By using the App, you consent to the collection, use, and disclosure of your personal information as described in this Policy. If you do not agree with any part of this Policy, you must not use the App.
2. Information We Collect
2.1. We may collect the following types of personal information from users:
2.1.1. Registration Information: When you create an account on the App, we may collect your name, email address, phone number, blood group, age, gender, location, weight, and profile photo.
2.1.2. Campaign Information: If you create or participate in a blood donation campaign, we may collect additional information such as the patient’s diagnosis, relationship with the requestor, hospital or blood bank location, and age of the patient.
2.2. We may also collect non-personal information, such as device information, IP address, and usage data, to improve the App and enhance user experience.
3. Use of Information
3.1. We use the collected information for the following purposes:
3.1.1. To facilitate the connection between individuals and organizations for blood donation purposes.
3.1.2. To provide you with personalized services, including matching you with suitable blood donation opportunities based on your preferences and proximity.
3.1.3. To improve the functionality and user experience of the App.
3.1.4. To communicate with you regarding your account, campaigns, and updates related to the App.
3.1.5. To conduct research and analysis to improve our services and develop new features.
4. Data Storage and Security
4.1. We store and process user data, including personal information, on secure servers with appropriate security controls in place. We take reasonable measures to protect the security and confidentiality of user information, including the use of encryption and access controls.
4.2. While we strive to protect user data, please note that no data transmission or storage system can be guaranteed to be 100% secure. Users are responsible for maintaining the security of their own accounts and should not share their login credentials with others.
5. Sharing of Information
5.1. We may share user information with the following parties:
5.1.1. Other Users: We may share limited information with other users of the App, such as your name and profile photo, for the purpose of facilitating blood donation connections.
5.1.2. Registered Organizations: We may share information about registered organizations, such as their name and location, to identify them as blood donation centers to the public.
5.1.3. Service Providers: We may engage third-party service providers to assist us in providing and improving the App. These service providers have access to personal information only to perform their designated functions and are obligated to maintain the confidentiality and security of the information.
5.1.4. Legal Requirements: We may disclose user information if required by law or in response to valid legal requests or orders.
5.1.5 We may use your information with prior approval for case studies and testimonials, where user names and profile pictures might be shared without personally identifiable information.
6. Age Restrictions
6.1. The App is intended for users who are at least 17 years old. We do not knowingly collect personal information from individuals below this age. If we become aware that we have collected personal information from a child under the age of 17 without parental consent, we will take steps to delete such information.
7. Third-Party Links
7.1. The App may contain links to third-party websites or services that are not owned or controlled by the Company. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of these websites before providing any personal information.
8. Limitation of Liability
8.1. We are not a blood transfusion business, laboratory, or medical facility. We do not test blood or profile users through blood collection questionnaires. The blood collection and testing process are the sole responsibility of blood-collecting organizations, such as hospitals and blood banks. Users should not donate blood outside the authorized facilities, and it is the responsibility of the blood-collecting organizations to process, test, and proceed with blood transfusions.
9. Contact Us
9.1. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [email protected]
